peta Privacy Policy

This page describes what we collect when you use peta and how we keep that data protected. We believe transparency about data practices builds trust, so we've documented exactly what information we gather, who has access to it, and how long we retain it.

When you register for a peta account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or participate in our games and betting markets, we collect certain personal and financial information. We use these details only for account verification, fraud prevention, payment processing, and compliance with local regulations.

We do not sell your data to third parties. We do not use your information for marketing outside peta without your explicit consent. Our privacy practices are designed to protect your information and respect your rights while allowing us to operate our platform securely and legally.

What data we collect on peta

We collect information in several categories when you use our peta platform:

• • Account registration data: email address, full name, date of birth, phone number, and national ID number. We collect this to verify your identity and comply with Know Your Customer (KYC) regulations.
• • Payment information: when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record transaction amounts, dates, and your registered payment method. We do not store full credit card or bank account numbers—payment processors handle that data securely.
• • Gaming activity: we log all games you play, bets you place, wins and losses, and your account balance history. This data helps us detect fraud, resolve disputes, and calculate your tier status and loyalty rewards.
• • Device and browsing data: IP address, device type, browser version, and pages you visit on peta. We use this to prevent fraud, detect unauthorized access, and improve our platform.
• • Communication records: if you contact our support team, we retain emails, chat logs, and any documents you share to resolve your issue and improve our service.

How we use and protect your information on peta

We use the data we collect on peta for these purposes:

• → Account verification and KYC compliance — confirming your identity against government records
• → Payment processing — facilitating deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers
• → Fraud and abuse detection — identifying suspicious patterns and preventing unauthorized account access
• → Tier calculation and loyalty rewards — determining your peta tier status and cashback eligibility
• → Dispute resolution — using your game history and transaction records to investigate complaints
• → Regulatory compliance — reporting to local authorities where required by law

We protect your data using encryption and secure server infrastructure. Our peta systems employ SSL/TLS protocols to encrypt data in transit and use database encryption at rest. We restrict access to your information to authorized staff only, and we audit access logs regularly.

However, we acknowledge that our servers may be located outside your jurisdiction. Data transferred across borders is subject to international regulations and the laws of the jurisdictions where our servers operate. By using peta, you consent to this data transfer.

Third-party processors, cookies, and your rights on peta

Third-party service providers

We share limited data with trusted third parties to operate peta. Payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transactions) receive only the information necessary to complete your deposit or withdrawal. Email service providers send you account confirmations and support responses. Analytics providers help us understand how users interact with our platform. We require all third parties to protect your data under agreements that mirror our own privacy standards.

Cookies and tracking on peta

Our peta platform uses cookies to maintain your login session, remember your preferences, and detect fraud. Essential cookies are necessary for the site to function. Optional cookies help us analyze user behaviour and improve our services. You can disable non-essential cookies in your browser settings, though this may limit some peta features.

Your privacy matters to us. We collect only what we need and protect it with care.

Your rights and data retention on peta

You have several rights regarding your data on peta:

• Access: You can request a copy of all personal data we hold about you on peta. Contact our support team with your request.
• Correction: If your information is inaccurate, you can update it through your peta account settings or request our help.
• Deletion: You can request account closure and data deletion, though we may retain transaction records for regulatory compliance.
• Portability: We can provide your data in a structured format upon request.

We retain your data on peta for as long as your account is active. After you close your account, we keep transaction records for seven years to comply with financial regulations. We delete marketing data and non-essential information within thirty days of account closure.

Contact us about privacy on peta

If you have questions about how we handle your data on peta, wish to exercise any of your rights, or suspect a data breach, contact our support team. We are available during standard operating hours to assist users across all supported jurisdictions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. We will respond to privacy requests within fourteen days.

This privacy policy is effective immediately and applies to all current and future peta users. We may update this policy to reflect changes in our practices or applicable law. We will notify you of material changes via email. Continued use of peta after policy updates constitutes your acceptance of the new terms.